Role and Facility Information
Access Discharge Coordinator
BC Mental Health & Substance Use Services
Coquitlam, BC
You are a Registered Nurse or Registered Psychiatric Nurse who practices with compassion and care, in a non-judgmental manner. You’re seeking a meaningful role that provides challenge, variety, and the opportunity to make an impact on others’ lives. As a team player, you appreciate your interdisciplinary team members and enjoy collaborating on complex care issues, using trauma informed practice, harm reduction, and Indigenous Cultural safety.
θəqiʔ ɫəwʔənəq leləm’ (the Red Fish Healing Centre for Mental Health and Addiction, or Red Fish Healing Centre) is a 105-bed facility that treats individuals from across the province who live with the most severe concurrent and complex mental health and substance use disorders. Clients admitted to the Red Fish Healing Centre have both a mental illness and a substance use disorder; many clients also have other chronic health problems. Clients may be admitted voluntarily, or involuntarily under BC’s Mental Health Act. Check out what it means to be apart of the Red Fish Healing Centre’s team HERE. Please indicate in your cover letter why you are interested in joining our team at Red Fish Healing Centre!
What you’ll do
- Coordinate, develop and implement a centralized referral registry and access utilization system for the designated Mental Health and/or Addiction Program. Develop and determine the effectiveness of the registry and Access system policies, procedures, and standards, in collaboration with members of acute psychiatric mental health care services, community Mental Health and Addiction teams, and other related programs.
- Coordinate and maintain a bed occupancy and wait list database of referrals to the designated Mental Health and/or Addiction services program and work in close liaison with referring agencies to ensure referrals are prioritized in accordance with established policies and procedures. May be required to track Alternate Level of Care (ALC) service applicable for the designated program .
- Receive and review referrals for access and discharge to Mental Health and/or Addiction services. Identify suitable services for referral in accordance with established protocols. Work in close collaboration with Mental Health and/or Addiction and medical services in other health authorities to ensure referral eligibility and to ensure that clients with the highest need are prioritized for placement.
- Monitor referrals from acute mental health and medical sites and work collaboratively with various sites and/or health authorities, Mental Health and/or Addiction teams and other related programs to ensure efficient flow of referrals to promote maximum bed utilization.
- Provide consultation and guidance to Mental Health & Addictions teams, acute sites, other referral sources, families and service users on the interpretation and application of policies relevant to eligibility and access to bed resources.
What you bring
Qualifications
- Graduation from an approved School of Nursing with current practicing registration as an RN or RPN with the British Columbia College of Nurses and Midwives (BCCNM).
- Two years' recent, related nursing experience relevant with the designated client population or an equivalent combination of education, training, and experience.
- Valid BC Driver’s License. Local area travel may require the use of a personal vehicle.
Skills and Knowledge
- Comprehensive knowledge of Nursing science theory, and practice within a client and family centred model of care.
- Comprehensive knowledge of the British Columbia College of Nurses and Midwives (BCCNM) standards for Nursing Practice.
- Comprehensive skill and expertise in adult and older adult residential care, tertiary, acute and community Mental Health and/or Addiction services and related issues.
- Knowledge of relevant policies, procedures, and standards of care.
- Knowledge of other health care disciplines and their role in patient care.
- Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation - Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time
Wage: $49.20 - $67.08 per hour
Location: 2721 Lougheed Hwy, Coquitlam, BC, V3C 4J2
Hours of Work: Monday-Friday; 08:00-16:00
Requisition: # 173084E
What we do
BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.
BCMHSUS is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
PHSA and BCMHSUS are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
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