Role and Facility Information
Internal/External Job Posting #HC01-24-17
Primary Care Supervisor (Registered Nurse) – Full-Time
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Collingwood Neighbourhood House (CNH) is a not-for-profit Society serving the Renfrew-Collingwood (RC) neighbourhood of East Vancouver. CNH’s mandate is to promote the well-being of the Renfrew-Collingwood community by providing leadership and working collaboratively with individuals, families, agencies and other groups to develop and support inclusive, innovative, sustainable initiatives and services that respond to the community’s social, educational, economic, health, cultural and recreational needs. Our facility is a department of CNH.
Our facility is part of the Primary Care Network strategy and funded by the Ministry of Health. Our facility supports the health and well-being of Renfrew-Collingwood residents who are facing barriers to achieving health by offering community-based primary care and health promotion services. Populations of focus include Newcomers, LGBTQ2S+, Indigenous, Isolated Seniors, Youth, people experiencing Homelessness, those working in the Sex Trade, and those experiencing Mental Health and Substance Use issues. Services are delivered by a diverse interdisciplinary team, working in partnership with other Collingwood Neighbourhood House departments and partnering agencies.
This is an incredible opportunity to be a part of the team, where you will work with committed and passionate professionals in the provision of integrated, high quality, holistic health services. We encourage applicants with lived experience of structural inequity to apply, and in particular those who identify as Black, Indigenous, People of Colour, LGBTQ2SIA+, and those living with a visible or invisible disability.
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JOB OVERVIEW
We are seeking a Primary Care Supervisor (RN) to join the team. They will work as part of an interdisciplinary team with Nurse Practitioners, Family Physicians, Community Health Workers, Nurses, Allied Health, Medical Office Assistants and more. The Primary Care Supervisor will report to the Clinic Coordinator.
The Primary Care Supervisor is responsible for:
Providing high quality primary care in alignment with values and mandate
Creating and implementation of clinical workflows, with input and support from the team
Supporting interdisciplinary staff with daily clinical workflow and service provision by acting as a clinical resource, supporting with client service navigation, creating and ensuring safe work practices, and reviewing and adjusting the CHC schedule to ensure client needs are met and clinician workload is balance
Providing and/or coordinating clinical education and orientation activities with staff, including facilitating groups, coaching, conducting formal/informal presentations and demonstrations
Working with and supporting community partners through partnership, referrals and health related education and advocacy
Assisting in triaging referral and intake process
Assisting the Clinic Coordinator and Clinical Lead in the development, updating and implementation of policies and procedures
Assisting with recruiting, hiring, and retaining staff
Providing primary care, health promotion education and outreach nursing to CHC clients and the broader Renfrew-Collingwood Community
Backfill of RN/LPN role when no coverage is available
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QUALIFICATIONS
Graduation from an approved School of Nursing with current practicing registration as a registered nurse (RN) with the British Columbia College of Nurses & Midwives (BCCNM)
Three (3) years recent related nursing experience including two (2) years in a leadership, or an equivalent combination of education, training and experience
An egalitarian philosophy and non-judgmental attitude (i.e. gender, culture, race, sexual orientation, language, ability, and more)
Experience promoting collaboration, capacity building, teamwork, and communication within a diverse interdisciplinary team
Experience in overseeing clinic workflow and scheduling
Experience in arranging and providing in-services education/training for staff i.e. skills/procedures
Experience in providing culturally safe and trauma informed care
Experience in assessing and streamlining primary care service delivery i.e. Triage, Outreach, etc.
Experience in managing medical supplies and inventory
Experience in collecting blood samples
Proficient in using electronic medical records, word processing, internet and email software
Physical ability to perform the duties of the position
Current CPR certification
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KNOWLEDGE & SKILLS
Demonstrated ability to plan, set priorities, organize work, and meet deadlines
Demonstrated ability to provide day-to-day clinical and workflow supervision
Demonstrated ability to lead interdisciplinary teams
Strong critical thinking and problem-solving skills when making decisions, resolving issues/conflict
Comprehensive knowledge of health care disciplines and roles within primary health care
Demonstrated ability to adjust to new or unexpected events
Knowledge of Community Health Nurses Standards of Practice and guidelines for clinical practitioners
Demonstrated ability to provide nursing assessments, diagnosis, interventions and treatments related to common diagnosis and specific clinical situations relevant to priority populations
Demonstrated ability to triage clients and provide treatment planning, supportive counseling, crisis intervention, and case coordination/management
Able to communicate effectively, both orally and in writing, one-on-one and in group settings
Able to effectively employ conflict resolution and reconciliation techniques and approaches
Broad knowledge of crisis intervention and counseling skills
Broad knowledge of mental health and wellness, substance use and treatment, including harm reduction approaches
Broad knowledge of local community health and social service resources and referral options
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ASSETS
Fluency in identified non-official languages based on neighborhood demographics
Additional nursing courses, certifications, or experience in: immunization, foot care, PAP, addictions care, wound care, contraceptive management, and sexually transmitted infections
Experience working with medical interpreters
Training or experience in motivational interviewing techniques or Brief Action Planning
Advanced experience working with OSCAR or equivalent electronic medical record
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JOB DETAILS
Schedule: Negotiable within the parameters of 35-37.5 hours per week, Monday to Friday or Tuesday to Saturday during operating hours
Salary range: $49.20-63.47/hr (based on years of experience in an RN Level 4 role)
- Extended health and dental benefits, and multi-sector pension plan
- Annual reimbursement for: British Columbia College of Nurses and Midwives licence renewal fees and CNPS liability protection fees
- Paid vacation starting at 4 weeks per year (based on 35hrs/week) plus paid sick days
Location: Vancouver and community settings in Renfrew-Collingwood. Up to 1 day per week work from home (after probationary period)
Expected Start Date: ASAP
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APPLICATION PROCESS
Applicants must be legally entitled to work in Canada, with priority given to Canadian Citizens and permanent residents. If you are not currently authorized to work in Canada, the employer will not consider your job application. As per the Collingwood Neighbourhood House Human Resources Policies and Procedures, first priority will be given to qualified local and internal applicants. Equality of opportunity and diversity is important to us. We do not discriminate on the basis of race, religion, color, ethnicity, gender, sexual orientation, age, marital status, or disability.
Please quote reference #HC01-24-17
CLOSING DATE: Open until filled
APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED
We thank everyone who applies for this position. We will contact shortlisted candidates only.
No calls please.
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